As a Sales Consultant based in Suttons Bay, Michigan for the past 14 years, I bring a wealth of experience and a genuine passion for customer service to Serra Traverse City. With my upfront and honest approach, I'm dedicated to helping individuals make informed decisions about one of the most important purchases in their lives. My educational background includes studies at Michigan State University, as well as international experiences in Spain, the Dominican Republic, Puerto Rico, and the British Virgin Islands. As a fluent Spanish speaker, I am able to connect with a diverse clientele. Beyond my technical knowledge, I pride myself on my integrity and transparency. If I don't have an immediate answer, I will promptly research and provide you with the information you need. I firmly believe that honesty builds trust, which is essential in fostering long-lasting relationships. In my personal life, I enjoy boating, golf, and skiing. These activities not only provide relaxation and rejuvenation but also reflect my active and adventurous spirit. Thank you for entrusting me with the opportunity to assist you. I am confident that I can provide you with the exceptional service and guidance you deserve.
4.9 / 5 based on 130 ratings (90 written reviews)
We have purchased our last three or four vehicles through JC and he is always excellent and amazingly helpful
— Frank D. ,
I took my time making the decision to buy the car and he was always patient and courteous towards me. I feel I got a good price on the vehicle I chose.
— Raymond S. ,
Our experience was great and we are enjoying our new vehicle.
— Walter H. ,
Good. He was straight forward and patient. Never felt “sold to”.
— Kimberly G. ,
Best car buying experience I’ve ever had! JC is knowledgeable and friendly. He knows the product. He pivots easily when the plan goes from lease to buy and the deal was seamless!
— Trisha E. ,
Very professional
— Wayne N. ,
I have dealt with JC for almost 20 years ,we've had Hyundai's a 2003,2010, 2013 and a 2020. Unfortunately I had an accident with the 2020 and needed a 2026, I was very happy to see JC when I came in looking for a new vehicle. JC knew what I would need and went about making sure he could make things as easy as possible, I really appreciate everything he did for us. Again it was a great relief to see JC working when we came in the last time, I knew I would be taken care of. Michael Mumford
— Michael M. ,
This was my second vehicle purchase from JC. I like his direct and honest communication style.
— Karen K. ,
He is the best salesperson, I have bought multiple vehicles from him, and he is always professional and thorough!
— Brent V. ,
JC was great super knowledgeable and made the process fast and simple!
— Brett S. ,